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Jack Dromey MP, Labour’s Shadow Housing Minister, responding to new research by Shelter which shows one in four Britons are ripped off by letting agents, said:

“These shocking new findings show why Labour is calling for action to tackle unscrupulous lettings agents who rip-off tenants by charging them fees they didn’t know they would face, and who exploit landlords and tenants alike by failing to protect the money they hold for them.

“As the growing housing crisis and double dip recession put the one million families in the private rented sector under pressure, the last thing they need is to be ripped-off by unscrupulous letting agents. And yet this out of touch Government stands by and does nothing.

“Landlords, tenants and many professional letting agents have all called on the Government to take action, but Grant Shapps has said he believes the current arrangements to be satisfactory. Tenants and landlords will quite rightly be asking what planet the housing minister lives on.”

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